We booked a Vietnam Trip with a local travel agent, and we have no regrets at all.
Sending them an email request about the trip and Hoang Dinh gave us excellent recommendation. He was patient and always responded us within a few hours. The actual trip once we were in Vietnam was perfectly planned.
We never had to worry about the pickup time, the schedule or flight. All the guides and drivers knew exactly what needed to be done, and they did everything to make sure we get the experience we were promised.
It was truly a hassle free holiday. We would definitely use AMA Journey again when traveling.